§ 2-129. Division established; duties, generally.

(a)

The professional standards division is hereby established as a division of the city manager's office.

(b)

The duties of the professional standards division shall include the following:

(1)

Investigate complaints formerly handled by the office of equal opportunity, which shall include complaints alleging violations of law based on race, gender, or other legally protected characteristics.

(2)

The investigation and resolution of complaints by employees of unfair or unjust treatment.

(3)

Create and implement a city-wide code of professional conduct.

(4)

Review violations of city policy or standards of professional conduct.

(5)

Serve as the central intake point for employee complaints that have not been successfully resolved at lower levels, and determine the appropriate referral for the handling of such complaints. Union-related complaints shall be referred to the employee relations office, while complaints of overlapping jurisdiction shall be handled as agreed by the professional standards manager, the director of the employee relations office and the city attorney's office.

(6)

Serve as a resource for city supervisors seeking assistance in effectively handling employment matters, including conflict resolution, with the goal of resolving problems as early as possible.

(7)

Offer specialized in-service training as part of the training team coordinated by the organizational training and development manager.

(8)

Handle public record requests associated with employee complaints reviewed by the department.

(9)

Serve as an additional resource for the employee relations office as needed.

( Ord. No. C-03-1, § 1, 1-22-03 ; Ord. No. C-17-28 , § 5, 9-13-17)